FAQ

Take this short quiz for FREE to find out your skin type.

Take Quiz Now!

Yes! SeneGence has a 'Satisfaction Guarantee'.

So if you're not completely satisfied with your product, you simply return it to the distributor you purchased it from and you will receive 90 - 100% of your money back or a replacement product.

Ange uses international brand SeneGence for all anti aging skincare and colour cosmetics.

These products meet the demands of the Queensland and tropical far north climate. They are not tested on animals, they do not contain wax or lead and are perfect for sensitive skin. SeneGence products are made from naturally reoccurring resources.

Whilst we like mineral makeup and agree it’s great for everyday wear, we don’t use it due to the ingredients that flare against photographers flashes causing that ‘white face’ look.

Yes! You can purchase makeup from us.

The most popular product that our customers and brides in particular like to purchase is the revolutionary long wear (up to 18 hrs) LipSense lip colour collection and the Colour Correcting Tinted Moisturiser.

Host a get together with 3 of your friends.

You invite your friends and I come along and we play with makeup and/or skincare for a fun 2 hours.

Find out more here!

 

For $15 per year you can be a  Preferred Kiss & Tell Customer.

This ensures you ALWAYS receive 10% off your product orders.

Plus you're able to take advantage of exclusive Kiss & Tell offers.

You also receive a unique referral code to share with friends and family and when they shop you earn Kiss Kredits to shop with!

Find out more here!

 

Grab yourself a distributor account (you don't have to sell products, if you don't want to) to have access to shop at 20 - 50% discount every time.

Find out more here!

For $15 per year you can be a  Preferred Kiss & Tell Customer.

This ensures you ALWAYS receive 10% off your product orders.

Plus you're able to take advantage of exclusive Kiss & Tell offers.

You also receive a unique referral code to share with friends and family and when they shop you earn Kiss Kredits to shop with!

Find out more here!

Please contact us for a personalised QUOTE. Once you accept this quote, via email, we will email you a confirmation letter and invoice  with details for the deposit. Your booking is not confirmed until the deposit has been received. At which point you will receive a confirmation email.

45 minutes is scheduled for makeup bookings, although we often have your makeup completed with 30 – 40 minutes. If you are planning to have your hair done, having a mobile hairdresser will help reduce your ‘getting ready’ time. Please ask us if you would like a quote or recommendation for hair. Because of this scheduling we have not had a booking run overtime!

Yes, your makeup will last all day, with minimal touch ups! In particular, bridal makeup needs to last day and night. It needs to be light, yet photograph well and remain looking flawless. It needs to withstand the climate, perspiration and those happy tears. You may wish to have some ‘touch up’ makeup on hand like lipstick and perhaps a blotting powder to keep the shine away if you’re prone to a little bit of perspiration. With regards to your eye makeup, we use waterproof eye liner and mascara.

We are distributors of SeneGence premier lip product LipSense lipstick, makeup and skincare products – lipstick that lasts up to 18 hours. Please ask us about this waterproof, kiss proof, smudge free, lead and wax free lipstick at your makeup trial or email us for more details.

Yes, we take a $100 non-refundable deposit, no matter the size of your booking to secure your date. This ensures we do not take another booking, preventing scheduling clashes.

The deposit is due within 7 days of making the booking. The balance is due in full 7 days prior to your booking date. A receipt will be emailed to you, at which point your booking is confirmed.

All payments are to be paid via bank transfer. Details will be provided on the invoice.

Showing us pictures helps us get an insight to the look you’re after, whether it be natural, vintage, glamour etc…. So whilst we can go pretty close to duplicating this look you have to understand that it may not be EXACTLY the same as the picture. Remember these pictures are more than likely of models and have been edited and photoshopped. We aim to highlight your natural features, not give you a complete makeup makeover.

Ange uses international brand SeneGence for all anti aging skincare and colour cosmetics.

These products meet the demands of the Sunshine Coast climate. They are not tested on animals, they do not contain wax or lead and are perfect for sensitive skin. SeneGence products are made from naturally reoccurring resources.

Product information available here.

Yes, we are a mobile service for a minimum of 2 people, and come to you for your booking. Travel within Port Douglas is included in the price. Please ask for a QUOTE at the time of enquiry if you are outside of Port Douglas.

For 1 person, we offer a makeup service in our home studio in Port Douglas.

Yes, we do highly recommend a trial for bridal makeup. We like to use this time to chat with you about your big day. We like to discuss your ideas, how your hair will be, the style of your dress, colours of flowers, bridesmaids dresses etc…This all assists us with visualising and helping come up with an individual makeup look for you.

A trial is not necessary for fashion, media or branding makeup.

We allow 1 – 1.5 hours for the trial which takes place at Ange's home studio in Port Douglas.

Yes, it is highly recommend having your eyebrows waxed. You don’t have to have them reshaped, but this really helps open up your eye area and remove those little fine hairs that you don’t necessarily see until eyeshadow is applied. Even if this is something you normally don’t do, trust us, for your special occasion, you won’t regret it!

We offer false full and half strip lashes or the individual lashes. These are at an additional cost of $15 per set.

Please advise us in writing at your earliest convenience. We will confirm your cancellation via email.

Your deposit is non refundable.

Products may be returned to Photo Finish Makeup, within 3 months of purchase from Photo Finish Makeup. Please check your receipt purchase date.

Returns will be accepted upon receipt of an email from you advising why you wish to return your product.

We offer both a Gift Certificate for a service or a Voucher for product purchases.

Please send your request via email.